FAQs

What You Need to Know

Help Center | Grocery Online

How do I place an order online?

To place an order online, simply add items to your cart and proceed to checkout. You’ll need to create an account with us or log in to an existing account in order to complete your purchase.

What payment methods are accepted?

Currently, we are only have option of Cash On Delivery, soon we will accept all major credit and debit cards, as well as other payment methods as well.

Do you also deliver on-demand product?

Yes, we deliver on-demand product. To request an on-demand order please contact us at info@estamart.com.

Is there a minimum order amount for delivery?

Yes, there is a minimum order amount of Rs. 50 for delivery. Orders below this amount will not be entertained.

What is your Delivery Charges?

Free Delivery all over the Johar Town. Please see our Shipping Policy for more information.

Do you deliver to my area?

We currently deliver to addresses within Johar Town. If you’re not sure if we deliver to your area, please don’t hesitate to contact us at info@estamart.com to inquire.

What if an item I want is out of stock?

If an item you want is out of stock, we’ll do our best to restock it as soon as possible. In the meantime, you may be able to find a similar item by using the search function on our website or contacting us for assistance.

How do I return an item?

If you need to return an item, please contact us at info@estamart.com to request a return. We’ll provide you with instructions on how to proceed.

How do I contact customer service?

For any questions or concerns, please don’t hesitate to contact us at info@estamart.com. Our customer service team is available 10:00 AM to 9:00 PM to assist you.